Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help section built into our Online Control Panel features a collection of help articles and commonly asked questions. Aimed toward fixing any common issue that you might possibly encounter, they are contributed by our support team of capable techs.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a selection of step–by–step video tutorials that visually display how you can remedy a common issue connected with your cloud plans account. You’ll find the tutorial video clips in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7 client support service and a 60–minute ticket response guarantee. Our proficient techs will be online 24x7 to reply to your questions and to deal with any problem that you could run into. Simply send a trouble ticket from the Help Center and we’ll reply without any delay at all.