A 99.9% Server Uptime
The primary benefit of establishing your own cloud hosting platform is that you do not have to be worried about compatibility issues – you configure a particular set of software applications in such a way so as to be compatible with a given set of hardware components. The result is something significantly more stable and dependable, as there are much less possible risks of failure. We have built our cloud hosting platform using time–proven hardware elements in addition to a strongly tweaked version of Security–Enhanced Linux in order to create a really safe and secure environment for all your websites.
For this reason, with each of our cloud plans plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you’d like to deliver a top–notch hosting service, you can rarely lean on the default network configuration in a datacenter. We’ve set up our own custom internal network in an attempt to ensure a super–fast connection speed with the outside world.
And because of this, irrespective of which datacenters you select: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are unhappy with our hosting services, or if you find them insufficient, or if you decide that you require a VPS hosting plans instead of a cloud hosting account – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will keep complete control over your domains even if you cancel your hosting account with us.
24/7 Technical Support
We’ve carefully selected each single member of our 24x7 support staff so that we can provide the very best customer care service you can possibly get. Each of our technical support engineers has several years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. Besides, they’re at your disposal 24–7 – you will be able to contact them whenever you want and they will get back to you as quickly as possible.
Their average response time is well under twenty minutes, whereas with many other hosting companies you have to wait for days. And we offer you a 1–hour response time guarantee. Irrespective of what happens, your queries will be replied to in under one hour.