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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A pop-up menu will open. It comprises in-depth info about all the actions that you can carry out on the page in question. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast collection of video tutorials clarifying how to use our Control Panel. They're designed for those of you who would like to see how things are being done rather than only reading articles. In this way, everyone can swiftly get to know our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you searching for, explore our extensive Frequently Asked Questions database, which contains questions asked by real clients and provides practical solutions. We frequently update our FAQ database with new Q&A's in an attempt to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our fantastic team of client support engineers available 24/7 and ready to assist you with any problem. Each support ticket you submit will be answered in less than one hour (the average trouble ticket response time being only 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 228482

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com