Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour resolution guarantee with all our cloud plans packages, which means each support question you submit is going to be reacted to in less than an hour maximum. Our support company members are trained to easily deal with any situation and to supply you with quick guidance on any problem that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any concern you’ve got relevant to Desk Top Hosting’s solutions. Now we have specialists working continuously to deliver solutions at any time required. You may use the ticket system or post an e–mail whenever you want, or pick–up the phone or use the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need support while working on your site within the Control Panel, it is possible to always press the Help key and find your problem in the listing of articles that will show up. We have as well turned a lot of the content articles into educational videos. The collection of video lessons will come up if you click the Videos button present in the top right angle.