About Us
Being a hosting client can be a hard thing - you often need to cope with outages and an unsatisfactory and sluggish customer support service. To top it off, you have to log at least in two admin dashboards to administer your domains, billing transactions and your website itself. When we established Desk Top Hosting, we wanted to change all that.
A Pioneering Hosting Approach
The web hosting Control Panel is the part of the hosting platform that the customers actually see. And ninety percent of the web hosts out there employ the same Control Panel - cPanel. We, however, consider cPanel to be obsolete and difficult to work with - it simply hinders our work. That is the reason why we arrived at the decision to use another hosting Control Panel - the Hepsia Control Panel. It's new, has a fresh look & feel and offers billing, domain and web site management possibilities, so you can administer all aspects of your online presence from one place. Furthermore, it has a drag & drop File Manager, so you won't have to resort to third-party FTP software. Our tests have proven that the Hepsia web hosting Control Panel is 3 times faster than other web hosting Control Panels! We have also prepared a Control Panel demo account - you can see for yourself how the Hepsia Control Panel functions.
A Reliable Hosting Service
Your website has to be reachable online. This is the reason why we count on supersonic servers driven by the winning combination of Linux and Apache. We are also partnering with 4 world-class datacenters where you can host your web sites. This allows us to offer a 99.9% server uptime guarantee.
A People-Centric Approach
Last, but surely not least - we are there for you! We have Live Chat techs who are there to answer all your pre-sale queries and to help you fix small technical problems. We have a top-drawer round-the-clock client support service. We offer a one-hour ticket response time guarantee, but in most instances our customer support team reps reply to support tickets within twenty mins!